Privacy policy

Eterna Tribute Privacy Policy

Last updated: August 18, 2025

This Privacy Policy describes how Eterna Tribute (“we,” “us,” “our,” or the “Site”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from eternatribute.com (the “Site”), or otherwise interact with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” refers to any individual who uses our Services, whether as a customer, website visitor, or another person whose information we process.

Please read this Privacy Policy carefully. By accessing or using our Services, you agree to the collection and use of your personal information as outlined here. If you do not agree, please discontinue use of the Services.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operations, or to comply with applicable legal or regulatory requirements. When we do, we will update the “Last updated” date above and, where required, provide notice consistent with applicable law.

Information We Collect

The types of personal information we collect depend on how you interact with us. We may collect the following categories of information:

Information You Provide Directly

  • Contact details (name, email address, phone number, shipping and billing addresses)

  • Order information (purchase details, payment confirmation, order history)

  • Account details (username, password, security questions)

  • Customer support communications (messages or information you provide to us)

  • Shopping activity (items viewed, added to cart, or saved to a wishlist)

Information We Collect Automatically

When you interact with our Site, we automatically collect certain information (“Usage Data”) through cookies and similar technologies. This may include:

  • Device and browser details

  • IP address and network connection

  • Pages visited, items clicked, and other interactions with our Site

For more on cookies, see the Cookies section below.

Information from Third Parties

We may also receive information about you from third parties, such as:

  • Service providers that help operate our Site (e.g., Shopify)

  • Payment processors who handle billing information

  • Marketing and advertising partners who help us tailor communications and promotions

How We Use Your Information

We may use your personal information to:

  • Provide products and services — process payments, fulfill orders, arrange shipping, handle returns, and manage accounts.

  • Communicate with you — provide updates, respond to inquiries, and deliver customer support.

  • Personalize and improve services — tailor your shopping experience and analyze site usage.

  • Marketing and promotions — send you offers, newsletters, or product updates (with opt-out options).

  • Security and fraud prevention — detect, investigate, and respond to unauthorized or unlawful activity.

Cookies

We use cookies and similar technologies to operate and improve our Site, remember preferences, and analyze usage. For details about Shopify’s cookie practices, visit: Shopify Cookie Policy.

You may disable cookies through your browser settings, but please note this may affect functionality of the Site.

How We Share Your Information

We may share your personal information with:

  • Vendors and service providers (payment processors, fulfillment/shipping partners, IT support, cloud storage, analytics).

  • Business and marketing partners to provide advertising or promotional services.

  • Affiliates and internal business operations within our company group.

  • Legal and compliance purposes to comply with law, enforce policies, or protect rights and security.

  • Business transactions such as mergers, acquisitions, or restructuring.

We do not sell or rent your personal information, though we may “share” certain information for marketing purposes as defined by applicable law.

Your Rights and Choices

Depending on your location, you may have certain rights under data protection laws, including:

  • Right to access and know what personal data we hold about you

  • Right to request deletion of your information

  • Right to correct inaccuracies

  • Right to opt out of targeted advertising or “sharing” of data

  • Right to limit use of sensitive personal data

  • Right to withdraw consent where processing is based on consent

You can exercise these rights by contacting us (see Contact below). We may need to verify your identity before processing certain requests.

Children’s Privacy

Our Services are not directed toward children, and we do not knowingly collect personal information from individuals under the age of 16. If we become aware that a child has provided us with personal information, we will delete it.

Security and Retention

We take reasonable measures to protect your information; however, no system is completely secure. We retain personal information for as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

International Users

If you access our Services from outside the United States, please note that your information may be transferred, stored, and processed in countries where data protection laws may differ from those in your jurisdiction.

Contact Us

If you have questions about this Privacy Policy, our practices, or your rights, please contact us at:

Eterna Tribute
📧 hello@eternatribute.com